Service Interruption

Chasing Maps & Chasing Peaks

Services Temporarily Unavailable

Our services are currently unavailable as we proactively mitigate an on-going cybersecurity incident. Please be reassured that customer data is unaffected and remains fully safe and secure.

This temporary shutdown is purely a precautionary measure while we await critical security patches from our software suppliers. While short-term workarounds were recommended, applying them would compromise essential product delivery and payment processing mechanisms—rendering our platforms unusable. We have chosen to keep services offline until standard, safe operations can be restored.

Current timelines indicate a security fix release with a potential resolution by 8th September, though it is currently unclear whether the necessary security fixes will be available in this release or the following one a week later.

Currently Affected Services:

If you need assistance or urgent support, please reach out directly via Facebook Messenger, as email availability may be affected.

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